De-listing Requests

De-listing Requests

A manufacturer may request to have their listed products de-listed from the QPL by submitting the SSL De-listing Request Application Form through the Application Portal.

Unique guidance exists for products selected for Surveillance Testing. If you are a manufacturer of a product selected for Surveillance Testing, please contact surveillance@designlights.org.

To request that products be de-listed, complete the following steps: 

  1. Log in to your Manufacturer Account.
    If you have not done so already, create a manufacturer log-in
     
  2. Start a new application in your Manufacturer Account.
    Once logged in, click the Applications tab on your Dashboard. Click the green Create Application button. This will lead you to the Create New Application window. Enter the required Application Details and Application Contact information. Be sure to select the SSL De-listing Application application type. After creating the application, you will be redirected to the Application Home.
     
  3. Upload ALL required De-listing Request application materials.
    To upload supporting documents, click the Documents section in the left-hand navigation menu of Application Home. Within the Documents section, each question requires a specific document to be uploaded. The system will allow you to replace and delete files as necessary before submitting your application.
    • A QPL download (Excel file format) of the products to be de-listed. 
      You can download QPL files from the Search the QPL page.
    • A signed statement on company letterhead requesting the products be de-listed.
      This should include a statement on why the products are being de-listed.
       
  4. Digitally sign the Application Agreement and submit the application.
    Application reviews will not begin until the application is submitted. After uploading documentation, you must click the green Submit Application button in the top right-hand corner of the Documents section. This button will present you with a digital Application Agreement that includes the DLC De-Listing Request Self-Certification Statement. Full text of the agreement is available here. Sign the agreement to submit your application.

NOTE: When submitting a de-listing request, please be aware that when Original Equipment Manufacturer (OEM) products are de-listed, their corresponding Private Label products will also be de-listed. All associated private labelers will be informed of a product de-listing with a message instructing them to reach out to their OEM for additional information regarding the de-listing. Additionally, please note that child products cannot be listed on the QPL without a bracketing parent product. If de-listing all parent products of the original product family, please include all associated child products in submitted QPL download. Once products have been de-listed via this application submission process, any re-listing requests may require a new product application. This includes products de-listed in error by the manufacturer.